Rivian is gearing up for the task, with 21 services centers now open up in U.S. metropolitan areas, these kinds of as Atlanta, Chicago, Denver, Houston, Las Vegas and Orlando. Half a dozen a lot more are planned by the close of the yr, the automaker said. Its 1st assistance facility outside the U.S. — in Vancouver, British Columbia — opens in the slide.
While the Irvine, Calif., automaker declared layoffs last week of about 6 p.c of its do the job power, it stated it will keep on selecting for service positions and spare manufacturing unit workers.
Rivian does not have conventional retail places. Relatively, its very first “Rivian Hub” in Venice, Calif., around Los Angeles, serves as a neighborhood centre for situations and an working experience centre for Rivian products.
One particular innovation Rivian and other startups are making use of to outflank conventional automakers is cellular support. The firm’s Bay Spot assistance heart takes advantage of the two specially outfitted R1Ts and more substantial vans for larger support work, Tomafsky explained.
“A ton of individuals will favor for us to go to their dwelling or location of business relatively than appear in excess of right here,” Tomafsky mentioned. “We’re heading to ease that soreness level,” specifically the crushing site visitors through extended stretches of the working day in the region.
Rivian autos, with above-the-air updates, can also be set with software program by itself occasionally. And due to the fact they are connected to the cloud, some diagnostic services can be carried out remotely, building in-person repairs quicker.
“We are definitely in a excellent rhythm proper now,” Tomafsky said. “We never want the buyers to hold out.”
The South San Francisco site will get reduction from a Rivian provider center in San Jose scheduled to open this yr. The higher Silicon Valley spot stays the heart of the EV marketplace — with Tesla’s factory in Fremont and Lucid’s headquarters in Newark.